2 Bed, 1-2 Bath - Standard Cleaning

Cancellation Policy

🛠️ Service Booking & Cancellation Policy (All Services) Applies to Junk Removal, Window Cleaning, Carpet Cleaning & Home Cleaning 📋 Booking Requirements • A full property address and accurate service details (items, room counts, window counts, or areas to be cleaned) must be provided at the time of booking. • Final pricing may be adjusted if the actual scope of work on-site differs from what was selected during booking. • Safe and accessible entry, driveway space, or curbside access must be available depending on the service type. ❌ Cancellations & Rescheduling • Cancellations or rescheduling must be requested at least 24 hours in advance. • Same-day cancellations, no-shows, or failure to provide access may result in a $50 cancellation fee. 🔧 On-Site Adjustments • If the actual scope or workload exceeds what was booked (larger load size, additional rooms, extra windows, heavily soiled carpets, etc.), subcontractors will confirm updated pricing with you before beginning. • If hazardous conditions or prohibited materials/areas are encountered, the subcontractor may decline the service or apply additional fees. ⚠️ Safety & Access Requirements • Walkways, entry paths, rooms, and work areas must be clear and safe to access. • Subcontractors may refuse service if the environment is unsafe (e.g., biohazards, excessive debris, aggressive pets, blocked work areas, or structural hazards). 📌 Operational Notes • All services are performed by independent subcontractors, not employees. • For most services, the customer must be present at the start unless alternative instructions (key/code access or curbside pickup) are arranged in advance.

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